Privacy Policy

1. Who Are We

maps.guru is a service provided by Invarya Technologies Private Limited ("Company", "we", "us", or "our"), a company registered in Pune, Maharashtra, India.

maps.guru is a unified API gateway for maps, geocoding, and routing services. We provide map tiles, style editing tools, geocoding APIs, routing APIs, and AI-powered map assistance to help developers and businesses integrate location services into their applications.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://maps.guru and use our services. Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

If you have any questions or concerns about this policy, or our practices with regards to your personal information, please contact us at support@maps.guru.

2. What Personal Data We Process

We collect personal data that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, participate in activities on the Service, or otherwise contact us.

Identity Data

We collect your name, email address, and other information you provide when creating an account or contacting us. If you sign up using a third-party service (Google, GitHub, or Discord), we receive your name, email address, and profile picture from that service.

Contact Data

We collect email addresses and any other contact information you provide to us for communication purposes.

Account Data

When you create an account, we collect your username, password (stored in encrypted form), account preferences, and organization membership information.

Technical Data

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include:

• Device and browser information (type, version, operating system)
• IP address and approximate location derived from IP
• Time zone setting and language preferences
• Referring website or source
• Pages visited and features used on our Service
• Date and time of your visit

Usage Data

We collect information about how you use the Service, including:

• API requests and usage patterns
• Map styles created and edited
• Features and tools accessed
• Error logs and performance data

Payment Data

If you make a purchase, our payment processors (Stripe and/or Razorpay) collect payment information necessary to process your payment, including your payment card number, card expiration date, and CVV. We do not store complete payment card information on our servers. We receive transaction records including the amount, date, and last four digits of your card.

Communication Data

We collect any information you provide when you contact our support team or participate in surveys, promotions, or feedback requests.

3. How We Use Your Data

We process your personal data for legitimate business purposes, including:

Providing Our Services

• Creating and managing your account
• Processing your subscriptions and payments
• Providing access to our APIs and map services
• Enabling features like map style editing and AI assistance
• Managing your organization and team members

Service Improvement

• Understanding how users interact with our Service
• Identifying trends and usage patterns
• Developing new features and improving existing ones
• Monitoring and improving Service performance
• Debugging and fixing technical issues

Communication

• Sending you service-related announcements and updates
• Responding to your inquiries and support requests
• Sending promotional communications (with your consent)
• Notifying you about changes to our Terms or Privacy Policy

Analytics and Cookies

We use analytics services, including Google Analytics, to understand how visitors use our Service. These services collect information such as how often users visit the Service, what pages they visit, and what other sites they used prior to coming to our Service.

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the following types of cookies:

• Essential cookies: Required for the Service to function properly (authentication, security, preferences)
• Analytics cookies: Help us understand how visitors interact with the Service
• Preference cookies: Remember your settings and preferences (like dark mode)

Legal Compliance

We may process your data when we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

Protecting Our Rights

We may use your data to enforce our Terms of Service, protect our rights and property, investigate fraud or security issues, and respond to legal claims.

Newsletters and Marketing

With your consent, we may send you newsletters and marketing communications about our products, services, and updates. You can opt-out of these communications at any time by clicking the "unsubscribe" link in any email or by contacting us.

4. Security of Your Data

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Our security measures include:

• Encryption of data in transit using TLS/SSL
• Encryption of sensitive data at rest
• Secure password hashing using industry-standard algorithms
• Regular security assessments and updates
• Access controls limiting who can access personal data
• Secure infrastructure hosted on reputable cloud providers
• Regular backups with secure storage

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Who Can Access Your Data

We may share your personal data in the following situations:

Service Providers

We engage third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our Service Providers include:

• Cloud infrastructure providers: For hosting and storing data
• Payment processors: Stripe and Razorpay for payment processing
• Email service providers: For transactional and marketing emails
• Analytics providers: Google Analytics for usage analysis
• AI service providers: For powering AI-assisted map styling features

Organization Members

If you are part of an organization on maps.guru, other members of that organization may be able to see your name, email, and activity within the organization's workspace, depending on their role and permissions.

Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your personal data in good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes (such as maintaining records for tax purposes or resolving disputes).

Usage data is generally retained for a shorter period, except when this data is used to strengthen security, improve functionality, or we are legally obligated to retain it for longer periods.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions. We may not be able to delete all data in some circumstances (e.g., when we need to retain it for legal compliance).

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data, under certain conditions, including processing for direct marketing purposes.

Right to Withdraw Consent

Where we are relying on consent to process your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

Exercising Your Rights

To exercise any of these rights, please contact us at support@maps.guru. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

Right to Complain

If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with the appropriate supervisory authority in your jurisdiction.

8. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including personal data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

9. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

For material changes, we will provide more prominent notice, such as adding a statement to our homepage or sending you an email notification.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email:support@maps.guru
• Website:https://maps.guru
• Company: Invarya Technologies Private Limited, Pune, Maharashtra, India

When contacting us about privacy matters, please include "Privacy Inquiry" in the subject line so we can direct your inquiry appropriately.